CHICAGO — United Airlines has announced it will not be transporting animals as cargo while it conducts an internal investigation into how it does so.
The airline said as of March 20 it would not transport pets unless they were traveling in-cabin.
“We are taking this voluntary action to conduct a thorough and systematic review of our PetSafe program and make improvements that will ensure the best possible experience for our customers and their pets,” the airline said on its site. The review is due to be completed by . . .
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