AI comes to LeoPalace

AI comes to LeoPalace

Hotel has chat bot 

 

BY LARA O. NEUMAN

Journal Staff

 

In order to accommodate multinational guest inquiries more smoothly, LeoPalace Guam Resort implemented on Dec. 6 an artificial intelligence chatbot on its website. The chatbot is manufactured by Tripla, a Japanese tourism solutions services company, and has been used by Japanese inbound tourism. LeoPalace is the first resort outside of Japan that use the system. 

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