AI comes to LeoPalace

AI comes to LeoPalace

Hotel has chat bot 



Journal Staff


In order to accommodate multinational guest inquiries more smoothly, LeoPalace Guam Resort implemented on Dec. 6 an artificial intelligence chatbot on its website. The chatbot is manufactured by Tripla, a Japanese tourism solutions services company, and has been used by Japanese inbound tourism. LeoPalace is the first resort outside of Japan that use the system. 

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