The resilient leader and facing adversity

BY JOHN J. RIVERA

Recently, I was fortunate enough to attend a presentation by the Volcker Alliance in D.C. Federal Reserve Board Chairman Paul A. Volcker started this nonpartisan Alliance in 2013. Their current study surveyed “next generation” public managers/leaders with five to 15 years in public management careers. The idea was to begin to explore the future of public service leadership.

One of the questions asked was, “What are the essential skills and competencies required of an effective managerial public servant . . .

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