Polish your business writing skills

BY KARRI T. PEREZ

Are your company emails professional, and do they reflect you as a business person and your business in the best light? Are your memos effective? Have you reviewed your standard operating procedures recently to make sure they’re clear and concise?

These are not questions that keep most business leaders awake at night, as most concerns revolve around profit and expenses, yet a good memo or email can inform, persuade and impress the reader or audience. Likewise, well-written SOPs are essential in ensuring consistency in operations.

Business leaders should insist on quality written . . .

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